How unpaid invoices can hurt your business
Cash-flow delays are costing you more than you think.
A values-based approach to collecting on unpaid invoices
Why empathy, professionalism, and fairness matter more than pressure.
How veterinary offices can handle unpaid balances with compassion
Pet care can be an emotional experience. Your billing approach should reflect that reality.
How dental offices can handle unpaid invoices professionally
Compassion, clarity, and confidentiality are key to patient-friendly collections.
How property managers can collect on unpaid leases while protecting their reputation
Your name in the community matters, and your collections strategy should reflect that.
How medical practices can collect on unpaid balances without compromising patient relationships
Compliance, care, and financial stability must work together.
How trade professionals can collect on unpaid invoices without losing customers
Service pros deserve to be paid without damage to company-customer trust.
PA Medical Society reflects on success of strategic-planning partnership with CBY
When the association set out to create its roadmap for 2022 through 2025, it wanted a plan with real impact. It turned to Patrick Ball and CBY Professional Services.
How to make strategic planning feel less overwhelming
Community Connections for Children turned to CBY Professional Services to guide them through their next phase of growth — and came away with a roadmap they could actually use.
Combating Burnout: How to Find Joy at Work
At a recent WBCO luncheon, Susan Davis of CBY Professional Services shared insights into overcoming workplace burnout by understanding your unique “Working Genius.”
